2018 ITS User Conference

October 10 – 11, 2018
DoubleTree by Hilton Downtown
315 4th Avenue North, Nashville, TN 37219

Meet us in Music City to learn from industry experts, network with colleagues, preview upcoming technology, and enjoy live music from downtown Nashville, TN.

Special Thanks to Our Sponsors




Breakout Sessions

Register to attend our Regional Train the Trainer Class or attend any of our Free OnBoard® Administrator Breakout Sessions.  Our team will assist you to simplify reports, save customized layouts, and use multiple features OnBoard® has to offer.  Learn about optional system enhancements that your company may not be currently using but could benefit from.

Some of the sessions available include:

  • OnBoard® Overview
  • OnBoard® Administrator Training
  • OnBoard® Reports
  • OnBoard® Optional Features
  • OnBoard® Tips & Tricks / Customizations
  • OnBoard® Q&A
  • OnBoard® Connect Demonstrations
  • New Evaluator Audit Procedures
  • eWallet Cards

Speakers & Panel Discussions

We have invited small & large operators and contractors to participate in round table discussions to share knowledge and successful practices that assist them in remaining compliant.  Learn from others’ experiences.  Click here to download the tentative agenda. A final agenda will be released prior to the conference. 

Please note:  The conference will begin 10/10 morning and end at noon on 10/11.

Some of the topics include:

  • Accident Investigation
  • OQ Compliance Q&A
  • OQ Portability
  • Safety Procedures & Training
  • Expected NPRM
  • Contractor Management
  • How Operators Utilize OnBoard®
  • OnBoard® Overview
  • New Product Release – OnBoard® Assure
Who Should Attend?
  • Operators
  • Contractors
  • OnBoard® Administrators
  • Company Administrators
  • Managers
  • Supervisors
  • Approved Providers
  • Invited Prospective Clients

Photo Release:  ITS will take photos of attendees throughout the conference. These photos are for ITS use only and may appear on the ITS Website, newsletter, conference brochures, social media outlets, or other future ITS promotional material.  By virtue of your attendance, you agree to usage of your likeness in such media.

Cancellation Policy:  A full refund is available for cancellations until 9/10/18.  Attendee substitutions may be made until 9/26/18.  No refunds or substitutions are available after 9/26/18.

Conference Speakers

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Warren Miller

Regulatory Compliance Consultant

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Mike Bradley

Pacific Gas & Electric

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Larry Gatlin

Special Guest Singer/Songwriter

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Stephanie Balmer

ITS President | COO

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Angelo Munoz

ITS Chief Technology Officer

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Jason Garland

ITS Executive VP Sales

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Wade Balmer

ITS Director of Evaluator Compliance

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Cassidy Palmer

ITS Project Manager

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Chris Taylor

ITS Creative Director

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Lauren Woolen

ITS LMS Account Manager

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Robin Martin

ITS Customer Service

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Shanna Gibson

ITS Instructional Designer

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Blake Stinson


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Stephanie Henson

ITS Customer Service

Panel Speakers

ConEdison | Emma Lioliou
Entergy | Kenny Harris
South Jersey Gas | Ken Harrison
New Mexico Gas | Andrea Martinez
Henkels & McCoy | Darryl Whitmer
Miller Pipeline | Brad Heck
Atmos Energy | Scott Powell
Infrasource | Larry Krummert
Bill Gorman | TRC Pipeline Services
Mike Argauer | National Fuel

Pricing &  Registration

hotel block information

Block closed 9/9 – We have secured a block of rooms for a discounted rate at the conference location, DoubleTree by Hilton in downtown Nashville. Reserve your room early to take advantage of the special $249 rate. This location is next door to Printers Alley and only a block over from the famous Ryman Theater.  Don’t miss out,  rooms are limited!  Call 1-800-222-8733 and refer to the ITS User Conference Room block, or register online below.

Please noteYou can use the online registration link if you are planning to arrive 10/9 and check out 10/11.  If you plan to book extra days, you will need to contact the hotel by phone at (615) 747-4807 and speak with Ashley.  The discounted rate is only guaranteed if rooms are available.

DoubleTree by Hilton Nashville Downtown
315 4th Avenue North
Nashville, TN 37219-1693

Additional Hotel Options


Holiday Inn-Vanderbilt (Block closed 9/9)

We have secured a second block of rooms for a discounted rate at the Holiday Inn-Vanderbilt in Nashville. Reserve your room early to take advantage of the special $179 rate. This location is only a few miles away from the conference venue and within walking distance from many restaurants and entertainment. Rooms are limited and must be reserved by 9/9 to receive the discounted rate.

Call 1-615-327-4707 and refer to the ITS Room block, or click here to reserve online. 

Holiday Inn-Vanderbilt
2613 West End Ave
Nashville, Tennessee 37203
Industrial Training Services

Hotel Preston

A third hotel option available is close to Nashville International Airport.  Contact Hotel Preston for a 15% discount from their best available rate.  Click the link below to take advantage of this discount.

This is NOT a room block, but an additional hotel recommendation for the Nashville area.

Hotel Preston
733 Briley Parkway
Nashville, TN 37217

Click Here to Reserve your Room at Hotel Preston.

Top Golf Tournament


Help St. Jude Children’s Research Hospital find cures and save children through your entry fee to our very first ITS TopGolf Fundraising Tournament. 

What better way to kick off our first User Conference than to enjoy a fun and rewarding evening at one of Nashville’s most exciting new golf ranges!

St Jude Children's Research Hospital


Your minimum $100.00 entry fee covers your entry into the tournament for three hours of golf challenges, networking, and fun. All proceeds benefit the children of St. Jude Children’s Hospital.  

**Golf clubs are provided.  Must pre-register to reserve your spot for the competition.  Any additional donation will also be accepted.

Location: TopGolf Nashville 500 Cowan Street Nashville, TN 37207
When: 10/9/18 (The night before the conference begins)
TIme: 7:00pm – 10:00pm

User Conference Reception

Come enjoy a tasty menu, network with fellow attendees, and meet and greet with our speakers during the ITS Conference Reception.

DoubleTree hotel | 10/10/18 | 5:00pm – 7:00pm

There is no extra registration or fee for this event, but please be sure to wear you conference badge for admittance.

This celebration features local Nashville entertainment The Broken Locals.

Become an Exhibitor

Thank you for your interest in becoming an Exhibitor for the 2018 ITS User Conference October 10 & 11th in Nashville, Tennessee.  Maximize your visibility, make new contacts, and solidify relationships with potential clients, colleagues, and industry leaders. There are only 15 vendor booths available.

Become a Sponsor

Thank you for your interest in becoming a sponsor for the 2018 ITS User Conference October 10 & 11th in Nashville, Tennessee.  We have provided different sponsorship levels to market your brand through sponsorship advertising opportunities.  Download the Sponsorship/Exhibitor Brochure.

Contact Us For More Information